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hookahcompany
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Joined: 04 Mar 2005
Posts: 172
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 Posted: Tue Mar 02, 2010 11:43 am GMT Post subject: Order came in with no shipping charge or shipping type |
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Hey SearchFit team,
I don't know how this happened, but an order came in that didn't charge shipping. There is no coupon or shipping method that shows up in the order. It did tabulate the shipping weight at 10.1 pounds.
The customer was using firefox 3.5.8 on a Mac OS X.
I put in the exact same order and was not able to duplicate it.
Any ideas on this one? |
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stanley@searchfit
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Joined: 23 Jan 2003
Posts: 6214
Location: Austin, TX
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hookahcompany
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Joined: 04 Mar 2005
Posts: 172
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| Posted: Tue Mar 09, 2010 1:03 pm GMT Post subject: |
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| It happened again. Also, there are two orders that we are unable to export from the shopping cart today. While trying to export them, the page works for a few minutes and then times out. I don't see any special characters in the order either. |
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stanley@searchfit
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Location: Austin, TX
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hookahcompany
2
Joined: 04 Mar 2005
Posts: 172
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| Posted: Tue Mar 09, 2010 1:34 pm GMT Post subject: |
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| looks like everything is good. Thanks Stan. Any idea on the shipping being zero? |
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stanley@searchfit
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Location: Austin, TX
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hookahcompany
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Joined: 04 Mar 2005
Posts: 172
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| Posted: Tue Mar 09, 2010 2:22 pm GMT Post subject: |
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| 58949 and . . . |
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hookahcompany
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Posts: 172
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| Posted: Tue Mar 09, 2010 2:25 pm GMT Post subject: |
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| 58670 |
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