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Formatting Problem with Search Results Page

 
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pampered
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Joined: 21 Jan 2004
Posts: 716

PostPosted: Sat Jul 17, 2010 7:23 am GMT    Post subject: Formatting Problem with Search Results Page Reply with quote

We've recently changed our template theme and all appears to be working fine except for the search results page, that is, the page that appears after one submits a search query. This page is not formatting properly. I cannot recall if there are settings or templates that control this page, or if it might be a small bug. Your help is appreciated.

Thanks,
John
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stanley@searchfit
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Joined: 23 Jan 2003
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Location: Austin, TX

PostPosted: Tue Jul 20, 2010 3:52 am GMT    Post subject: Reply with quote

Were you able to resolve the issue? Can you please give an example URL?
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Stanley Stanev
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pampered
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PostPosted: Tue Jul 20, 2010 10:23 am GMT    Post subject: Reply with quote

Stan, No the issue is not resolved. Simply visit our website, www.PamperedPassions.com and conduct a search for, say, item 9001. The search results page does not appear to be formatting properly. Thanks for taking a look.
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stanley@searchfit
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PostPosted: Tue Jul 20, 2010 10:33 am GMT    Post subject: Reply with quote

John,

I am trying the search, but nothing happens.

Looks like the designer has forgotten to indicate in the HTML that when you click on the search image then it should submit the search form?
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Stanley Stanev
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pampered
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PostPosted: Wed Jul 21, 2010 7:48 am GMT    Post subject: Reply with quote

Stan, What do we need to do to fix this problem? Thank you for your help.
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stanley@searchfit
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PostPosted: Wed Jul 21, 2010 8:47 am GMT    Post subject: Reply with quote

Looks like you need to go back to your designer if you don't feel comfortable changing the template yourself.

By looking briefly, I am finding that the search button/icon has the following type

<input type="button" name="" value="" ...

and I am feeling it should be

<input type="submit" name="" value="" ...

Please, you need to request this from your designer/developer that is being paid to do your main templates. In general, here is how I usually work with my developers:

- I don't accept their work until every button, link, or action has been tested and working properly

Stan
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Stanley Stanev
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pampered
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PostPosted: Wed Jul 21, 2010 11:04 am GMT    Post subject: Reply with quote

Stan, I've made the change (home page only for now). Would you please see if you can search for an item (9001) from the home page and take a look at the resulting search page. It is not formatted as desired. Thank you.
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stanley@searchfit
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PostPosted: Wed Jul 21, 2010 4:04 pm GMT    Post subject: Reply with quote

We found some specific CSS import statements in your template. We changed our generation to deal with them on the search page.

I updated your SF and generated the entire store at 9pm CDT. Can you please try now?
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Stanley Stanev
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pampered
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PostPosted: Thu Jul 22, 2010 6:00 am GMT    Post subject: Reply with quote

It is formatting correctly. Thank you.
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