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Change SMTP server

 
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Timmah
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Joined: 06 Apr 2010
Posts: 107

PostPosted: Fri Jun 03, 2016 7:46 am GMT    Post subject: Change SMTP server Reply with quote

Hi,

Is there a way to change the SMTP server to our own?

Thanks
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Timmah
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Joined: 06 Apr 2010
Posts: 107

PostPosted: Mon Jun 06, 2016 9:05 am GMT    Post subject: Reply with quote

The main reason why we are asking:

- we'd like to use a service such as SendGrid which provides a comprehensive view on individual email's activity.

Also, we are currently getting a lot of bounced emails to msn.com, outlook.com, hotmail.com, sbcglobal.net etc.

Many denial reasons state:

"Please contact your Internet service provider since part of their network is on our block list".

If possible, we'd like to switch to our own mail provider.
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Timmah
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Joined: 06 Apr 2010
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PostPosted: Tue Jun 07, 2016 5:16 pm GMT    Post subject: Reply with quote

Anyone?
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gabe@searchfit
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Joined: 23 Jul 2013
Posts: 95

PostPosted: Wed Jun 08, 2016 5:48 am GMT    Post subject: Reply with quote

Hello,

You can send email from your email client and use the SMTP of your choice. But, cart generated email can only be sent from its server.

Thanks,
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Timmah
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Joined: 06 Apr 2010
Posts: 107

PostPosted: Wed Jun 08, 2016 5:57 am GMT    Post subject: Reply with quote

Got it.

The issue right now is that we get a lot of bounced emails from cart generated emails. I described which ones earlier in this thread.
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gabe@searchfit
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Joined: 23 Jul 2013
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PostPosted: Wed Jun 08, 2016 6:02 am GMT    Post subject: Reply with quote

Can you email me a few examples of the bounce message?
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