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collegefanshop
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Joined: 08 Jul 2004
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Location: Grayslake, Illinois

PostPosted: Sat Apr 02, 2016 9:00 am GMT    Post subject: Mobile Page Development Reply with quote

Gabe and SF:

A couple of things concerning mobile:

1. When a customer clicks on a category... how do have the category view of products default to
a. List View and,
b. the products are arranged to our "sort" values identical to desktop?

2. What is the code for a slider of our "Upsell Products" assigned to each product?

Let us know. Thanks.

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gabe@searchfit
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PostPosted: Mon Apr 04, 2016 11:18 am GMT    Post subject: Reply with quote

Hello,

Thank you for asking about these features. Unfortunately, these three features are not available at this time.

However, I have suggested them to our programming team to consider adding these abilities.

Thank you,
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collegefanshop
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PostPosted: Tue Apr 05, 2016 4:39 pm GMT    Post subject: Reply with quote

Gabe:

Let us know what you need from us to get this functionality in our mobile cart. Mobile is growing to over 20% of our business now and we need additional features, especially, in the ability to offer our upsell products on all pages including scart checkout pages. We continue to struggle with average order size on mobile orders...(if there is a work around currently available, please let us know)

The ability to show the sort order on mobile would be consistent with desktop which we believe is important. Also, we'd like to have the ability to control the category view.

Thanks. Let us know.

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collegefanshop
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PostPosted: Thu Jun 23, 2016 4:06 am GMT    Post subject: Reply with quote

SF:

Any word on the ability to show the sort order on mobile via default? It would be ideal to be consistent with desktop as going from desktop to mobile is confusing as the products are not ordered the same.

Please advise. Thanks.

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main@searchfit
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PostPosted: Thu Jun 23, 2016 9:37 pm GMT    Post subject: Reply with quote

You want to be able to specify what is the default sort order for browsing categories on mobile?
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collegefanshop
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PostPosted: Fri Jun 24, 2016 3:44 am GMT    Post subject: Reply with quote

On mobile, when a customer selects a category, we'd like the products to be viewed in the same sort order as on the desktop version. We'd like this to be our default view on mobile when a customer selects a category.

It would make the desktop and mobile views consistent. Currently, it is very confusing when a customer goes from desktop to mobile (or vice versa) since the products are not in the same order when selecting a category. Please view this category on desktop and on mobile and notice the significant differences in layout.

http://www.sportsflagsandpennants.com/chicago_cubs_flags_465_ctg.html

Please advise what we have to do to make this happen?

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main@searchfit
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PostPosted: Fri Jun 24, 2016 8:56 am GMT    Post subject: Reply with quote

I will look into this and see what is required to change the default mobile sort order on categories.
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collegefanshop
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PostPosted: Fri Jun 24, 2016 9:35 am GMT    Post subject: Reply with quote

To clarify, on mobile, we need the ability to view the products on category pages via the "Sort" order that we have assigned in the desktop version. With that said, we'd like this category view of our products to be our default when a customer selects a category on mobile.

In other words, when a customer selects a category the products would be laid out in the same order on mobile as on desktop.

Please advise if we need to talk to a rep to make this happen.

Thanks.

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main@searchfit
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PostPosted: Fri Jun 24, 2016 11:15 am GMT    Post subject: Reply with quote

Right, on desktop, there is no way to change the sort order, so yes, what you are asking is to align that sort order with the mobile sort order by default. I hope I understand correctly.

As you are playing with mobile, which mobile sort order from the dropdown matches the one that is for you on desktop?
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PostPosted: Fri Jun 24, 2016 6:48 pm GMT    Post subject: Reply with quote

Expect the following change when we upgrade your SF to 8.43:

- CHANGE: SF.Mobile products sort order on category pages now matches the desktop sort order by default.
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collegefanshop
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PostPosted: Sat Jun 25, 2016 3:08 am GMT    Post subject: Reply with quote

SF:

Concerning product layout order on category pages....there is no "mobile sort order" view on mobile that matches the desktop view.
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main@searchfit
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PostPosted: Sat Jun 25, 2016 3:03 pm GMT    Post subject: Reply with quote

We are changing that the category pages on mobile will match the sort order of desktop by default. Then if the user wants to change the sort order, he can change to whatever is available in the dropdown.

Or in short, if there is no explicit sort order selected, mobile matches desktop.
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zeev
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PostPosted: Mon Jun 27, 2016 8:20 am GMT    Post subject: Reply with quote

That is great, thank you.
Will you also for Product separators?
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main@searchfit
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PostPosted: Mon Jun 27, 2016 8:30 am GMT    Post subject: Reply with quote

The above change is coming in a few days to your SF. We have no specific plans at this time for separators on mobile.
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zeev
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PostPosted: Mon Jun 27, 2016 8:45 am GMT    Post subject: Reply with quote

Why is that? These two changes go hand in hand and the change is probably trivial.
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PostPosted: Mon Jun 27, 2016 9:06 am GMT    Post subject: Reply with quote

No, to support separators is not an easy change in mobile, because things there are designed without the "separator" concept at all and if we just enable them, they will be treated as real products and we don't want that.
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zeev
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PostPosted: Wed Jun 29, 2016 8:39 am GMT    Post subject: Reply with quote

Why can't you leave the current system as is and the new display by sequence number coming any day to also display separators?
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PostPosted: Wed Jun 29, 2016 9:04 am GMT    Post subject: Reply with quote

No matter how things are sorted, in general, adding separators to the mix introduces complications. So we have to see.
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