SearchFit - Ecommerce Platform Live Chat Call Us Today! 888.398.4703

Order isn't emailing to me

 
Post new topic   Reply to topic    forums.searchfit.com Forum Index -> SearchFit Questions and Suggestions
View previous topic :: View next topic  
Author Message
sjcreationsinc
2


Joined: 12 Jul 2012
Posts: 34

PostPosted: Wed Aug 14, 2019 5:46 am GMT    Post subject: Order isn't emailing to me Reply with quote

We have it set up so that any new orders that are me in, are emailed to our general email account. For some reason we receive an order this morning that didn't get emailed. Please advise how I fix this?
Back to top
View user's profile Send private message
gabe@searchfit
SearchFit Guru
SearchFit Guru


Joined: 23 Jul 2013
Posts: 94

PostPosted: Wed Aug 14, 2019 6:42 am GMT    Post subject: Reply with quote

Hello,

I sent an email test to the email address in your cart's configuration. Can you verify that you received it?

Also, we checked outgoing mail from your cart and see that email was sent and received.

Has anything changed in your Outlook configurations recently?

Thanks,
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    forums.searchfit.com Forum Index -> SearchFit Questions and Suggestions All times are GMT - 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum